WIDEX MOMENT

2.4
1.2K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Take control of your hearing aid
With a tap you can change program, adjust volume and mute/unmute your hearing aids directly from the Home screen.

Pick what you want to hear
Use our Directional focus program to focus on the sounds you want to hear, and less on the sounds you don't.

Choose how you want to hear
Adjust the bass, middle and treble of individual programs so your hearing aids sound just how you want them to.

Use AI to create your own sound
Get creative and teach your hearing aids how you want to hear using our artificial intelligence (AI) technology in SoundSense Learn.

Make your own programs
You never have to worry about "getting things wrong". Save sound changes as a new program and give it a name.

Get instant sound recommendations
We'll offer you recommendations to optimize your sound based on how users around the world have used their hearing aids.

And much, much more...

Transparency and respecting your privacy are important to us. Some app features can only be used if you give the relevant permissions. However, you can always choose to decline these permissions and not use these features, without affecting the rest of your app experience.

We continuously update our device compatibility list. Please visit our website to see the latest devices we support: https://www.widex.com/en/support/compatibility/

Product number: 5 300 0022

In case of a serious incident, report the occurrence to the manufacturer of the device.
Updated on
Jan 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
1.16K reviews
Charles Owens
April 16, 2024
This app/hearing aids are great "when" they work. I have tried multiple sound configurations. Once I set it and save it, the sound is great for an intermittent period of time. Then, one or both hearing aids will literally fade away to a muffled/muted output. I toggle to a new setting and back, and the sound quality is restored to what it was before the "fade out." This is horrible performance for devices that cost thousands of dollars. I recommend staying away from Widex...
5 people found this review helpful
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Widex A/S
May 6, 2024
Dear Charles, Thank you for your feedback. We are very sorry about the inconvenience you are experiencing. We need to get more information to help you with the issue. Please reach out to your local customer service for further assistance. Best regards, Virag from Widex
Luca Acitelli
May 10, 2024
Horrible connection issues. I have been working with my audiologist and have taken my Moment hearing aids to her office twice in the last two months. I have android and iOS phones and repeated connection problems. This is so frustrating when you are trying to find some relief. Edit 5/10/2024. It took you almost a month to tell me this? That's is not very streamlined customer support for people with hearing problems. You would have been better off not responding.
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Widex A/S
May 7, 2024
Dear Luca, I am very sorry about the inconvenience you are experiencing. It is not possible for me to identify the root cause of your problem from what you describe. I advice you to contact your local customer service for further support. I hope this will solve your problem. Best regards, Gunnva from Widex
Jeremy A
March 22, 2024
Bluetooth does not stream to hearing aids from Android. It connects, but no sound comes through. App also prevents Android phone from streaming to other devices, so phone cannot connect to car for calls or Spotify streaming. No settings changes fixed this, but deleting this app immediately solved that issue. I tried many hearing aids before landing on the Moment Smart-Ric, whose sound I like above all. But non-compatibility w/ S23+? Fix your Android interface already!
12 people found this review helpful
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What's new

- Firmware update for your hearing aids.
- Bug fixes and performance improvements.